Privacy Policy

How we collect, use, and protect your information — in plain English.

Effective date: August 20, 2026

HaulHero Auto Transport ("HaulHero," "we," "us") is a US-based, FMCSA-licensed auto transport broker headquartered in Aurora, Colorado (US DOT 4474718 · MC 1766476). This policy explains what personal information we collect through haulheroautotransport.com, how we use it, who we share it with, and the choices you have.

1. Information we collect

Information you give us

Quote requests: your name, phone number, email address, pickup and delivery locations, preferred ship date, and vehicle details (year, make, model, condition).
Direct contact: anything you share when you call, text, or email us about a shipment.

Information collected automatically

Analytics: we use Google Analytics 4 to understand how visitors use the site — pages viewed, approximate location, device and browser type. This relies on cookies and similar identifiers.
Server logs: our hosting provider (Vercel) records standard technical data such as IP address and request time to keep the site secure and reliable.
Browser storage: the instant-quote tool may temporarily save your quote details in your own browser's local storage so you don't lose your progress. This data stays on your device until you clear it.

2. How we use your information

To calculate and deliver your vehicle shipping quote.
To contact you by phone, text message, or email about your quote or shipment. By submitting your phone number you agree we may call or text you about your request; reply STOP to any text to opt out.
To arrange your transport with a vetted, insured motor carrier.
To improve our website, pricing, and service.
To comply with legal and regulatory obligations that apply to licensed brokers.

We do not sell your personal information.

3. Who we share it with

Motor carriers and dispatch platforms: to book your shipment we share the details needed to perform the transport (names, contact info, addresses, vehicle details) with the assigned carrier and industry dispatch boards such as Central Dispatch.
Service providers: companies that help us run the business — website hosting (Vercel), analytics (Google), and communication tools. They may only use your data to provide services to us.
Legal requirements: if required by law, subpoena, or to protect our rights, safety, or property.

4. Cookies and analytics choices

You can block or delete cookies in your browser settings, or install the Google Analytics opt-out browser add-on. The site works fine without cookies — you can always get a quote by calling (720) 543-6664.

5. How long we keep your information

We keep quote and shipment records only as long as needed to serve you and to meet legal, tax, and regulatory record-keeping requirements that apply to FMCSA-licensed brokers, then delete or anonymize them.

6. Your privacy rights

Depending on where you live — including under the Colorado Privacy Act and the California Consumer Privacy Act — you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of targeted advertising. To exercise any of these rights, email sales@haulheroautotransport.com or call (720) 543-6664. We will verify your request and respond within the time required by law. We will never treat you differently for exercising a privacy right.

7. Security

The site is served over HTTPS, and access to customer information is limited to the people who need it to coordinate your shipment. No method of transmission or storage is 100% secure, but we work to protect your information with appropriate safeguards.

8. Children's privacy

Our services are for adults arranging vehicle transport. We do not knowingly collect personal information from anyone under 16. If you believe a minor has provided us information, contact us and we will delete it.

9. Changes to this policy

If we make material changes, we will update this page and the effective date above. Continued use of the site after changes means you accept the updated policy.

10. Contact us

HaulHero Auto Transport
Aurora, Colorado
US DOT 4474718 · MC 1766476
sales@haulheroautotransport.com · (720) 543-6664