Buyer guide

How to avoid auto transport scams

Most complaints in this industry trace back to a few avoidable red flags. Here's how to protect yourself.

Updated May 2026 · HaulHero Auto Transport

Auto transport is full of honest companies — and a few bad actors. Use this checklist before you book anyone.

Red flags to avoid

  • Large upfront deposits. Reputable brokers (like HaulHero) charge no deposit until a carrier is assigned.
  • A quote far below everyone else. Lowball quotes often get "re-priced" later or never get picked up.
  • No US DOT / MC number. Every legitimate carrier and broker has one you can verify on the FMCSA SAFER site.
  • No written terms or a refusal to provide a Bill of Lading.
  • Pressure tactics and demands for wire transfers or gift cards.

How to vet a transporter

  1. Verify their DOT/MC number on the FMCSA SAFER database.
  2. Confirm cargo insurance is active.
  3. Read third-party reviews (Google, BBB, TransportReviews).
  4. Get the full price and cancellation policy in writing.

HaulHero is FMCSA licensed (US DOT 4474718, MC 1766476), charges no deposit, and puts every term in writing. Get a transparent quote.

Frequently asked questions

Should I ever pay a big deposit?

No. A large upfront deposit is the most common red flag. HaulHero collects nothing until a carrier is assigned to your vehicle.

How do I verify a company is legit?

Look up their US DOT and MC numbers on the FMCSA SAFER database, confirm active insurance, and check independent reviews.

Why are some quotes so low?

Artificially low quotes often get raised closer to pickup or simply never get assigned a carrier, leaving you stuck.

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